Contact us

Dear visitor

Do you have any questions about our range? We will be happy to help you! Simply send us your request by e-mail.

We will get back to you as soon as possible.

Or call us directly on (+49) 800 77 88 970.

Telephone times

Mon-Fri 09-18 h and Sat 10-16 h

Your Hamburg Citytours team looks forward to seeing you!

Frequently asked questions

What is the difference between the Harbor Cruise and the Harbor Cruise XXL?

The normal harbor tour lasts one hour and takes you either by barge through the Speicherstadt and past HafenCity or by passenger ship to the container terminals. The XXL harbor tour lasts 2 hours and combines both types into a complete harbor tour with locks, canals, container terminals and the Speicherstadt.

How long are the tickets valid for?

The tickets are valid for 12 months and can be redeemed at any time.

Do I have to book my tour in advance or can I join spontaneously?

The tour can be booked online in advance or spontaneously on site at any hop-on hop-off station.